Digital In-Store Purchasing Process – From Contract to Automated Invoicing
Sigdal is one of Norway’s most established kitchen suppliers, with local production in Sigdal municipality and a history dating back to 1950. With stores across the country, Sigdal delivers bespoke kitchen solutions to thousands of homes every year.
When multiple sales representatives across different locations handle quotes, contracts, and customer communication at high speed, structure and efficient tools become essential.
For this reason, several Sigdal stores have chosen DealBuilder to enable digital signing and further automation of their contract workflows.
The Challenge
Sigdal uses the Winner kitchen design system as part of its sales process. While the system manages drawings and pricing calculations, it does not include built-in electronic signature functionality.
Previously, this resulted in manual processes for obtaining signed contracts, as well as duplicate work when creating orders and invoice documentation. The signing process could be cumbersome, and several steps were time-consuming.
This led to:
- Manual signing routines
- Duplicate data entry
- Time-consuming order and invoice creation
- Unnecessary administrative work in-store
Sigdal wanted a more integrated and digital purchasing process that worked seamlessly with its existing systems.
The Solution
With DealBuilder, Sigdal has implemented a digital contract workflow that complements Winner.
Sales representatives can:
- Generate contract documentation directly from the sales process
- Send agreements to customers for digital signing via email or SMS
- Have documents signed using secure electronic signature with identity verification
Once the agreement is signed, the downstream process can be automated. For example, invoices are automatically created in PowerOffice based on the signed contract.
This reduces manual routines and ensures faster and more accurate financial processing.
The Results
- Fast and professional in-store digital signing
- Reduced administrative workload for sales teams
- Automated invoice creation in PowerOffice
- Elimination of duplicate work
- Improved control and documentation
“With DealBuilder, we have established an efficient digital purchasing process for our customers. The system is easy for our sales teams to use, while also allowing us to automate several internal manual routines, including automatic invoice creation in PowerOffice based on signed contracts.”
- Eirik Sjøflot, Managing Director
About the Use of DealBuilder
Sigdal uses DealBuilder as an integrated part of its in-store sales and contract workflow. The solution complements existing specialist systems and ensures electronic signatures, structured documentation, and automated downstream processing.
The result is a more efficient flow from sale to invoicing, improved customer experience, and significantly reduced manual work.
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